Branch Leader: Drive Sales, Service & Profitability

ARB Corporation; Geelong; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary + super

Fully equipped company vehicle

Professional development opportunities

Collaborative, supportive team

Job summary

ARB Corporation Ltd is seeking a Branch Manager for the Geelong area. You will lead the Retail Sales team and Workshop Supervisor across showroom and automotive workshop operations, driving safety, service quality and profitability for ARB’s local customers.

In this role you will guide a team of professionals, manage inventory and customer orders, and partner with fleet and dealer networks to grow the business while upholding ARB’s Drive, Excellence and Passion values.

Qualifications

• Proven experience leading teams of ten or more professionals.
• Familiarity with 4x4 accessories and off-road vehicles highly regarded.
• Ability to develop customer-centric strategies across the organisation.
• Passion for achieving extraordinarily high standards in customer service.
• Drive and enthusiasm for outstanding results.
• Knowledge of asset management, maintenance, pricing structures and P&L statements.
• Mechanical aptitude desirable.

Responsibilities

• Lead a Branch of sales and fitting staff to achieve personal growth and career development.
• Influence commercial decisions to deliver and exceed productivity and profitability targets.
• Champion the customer experience within the Branch, deliver high-quality installations and professional sales support.
• Ensure inventory accuracy and on-time customer orders, with Just-in-Time discipline.
• Provide market feedback to Retail Operations Manager on competitors, opportunities and customer insights.
• Collaborate with local fleet and dealer partners to build value-added relationships.

Skills

Team leadership

Customer service excellence

Inventory management

Financial principles

4x4 knowledge

Job description

ARB Corporation Ltd is seeking a Branch Manager for the Geelong area. You will lead the Retail Sales team and Workshop Supervisor across showroom and automotive workshop operations, driving safety, service quality and profitability for ARB’s local customers.

In this role you will guide a team of professionals, manage inventory and customer orders, and partner with fleet and dealer networks to grow the business while upholding ARB’s Drive, Excellence and Passion values.