Branch Manager: Lead a High-Growth Team (Car & Phone)

Kennards Hire; Darwin; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Training & development

Career pathways (national/internat)

Profit sharing

Employee discounts

Annual awards night

Team social events

Job summary

Kennards Hire is seeking a Branch Manager in Australia to lead an engaged team, champion safety and superior customer service, and deliver financial and quality outcomes. You will drive revenue, manage payroll data and ensure equipment maintenance aligns with standards.

You will coach staff, develop customer relationships, and collaborate with leadership to meet profitability targets while maintaining Kennards Hire’s iconic service ethos.

Qualifications

• Demonstrated experience leading a team in a management/supervisory role.
• Strong financial acumen with P&L management.
• Outstanding customer service leadership and ability to manage customer complaints.
• Experience collaborating across a network operation.

Responsibilities

• Lead the branch team and engage in conversations to drive revenue and achieve budget.
• Manage the branch P&L.
• Plan branch staffing with the Area manager to meet profitability targets.
• Ensure rostering and time worked data is accurate for payroll.
• Prepare end of month reports and address business losses.
• Ensure equipment maintenance and workshop meets standards.
• Develop customer relationships and network to identify opportunities.
• Coach safe work practices and provide feedback to staff.

Skills

Team leadership

Financial acumen

Customer service leadership

Coaching & development

Job description

Kennards Hire is seeking a Branch Manager in Australia to lead an engaged team, champion safety and superior customer service, and deliver financial and quality outcomes. You will drive revenue, manage payroll data and ensure equipment maintenance aligns with standards.

You will coach staff, develop customer relationships, and collaborate with leadership to meet profitability targets while maintaining Kennards Hire’s iconic service ethos.