Branch Manager | Emerald

Followmont Transport Pty Ltd; Emerald; On-site; AUD 90,000 - 120,000; Full time

Job summary

Followmont Transport Pty Ltd is seeking an experienced Branch Manager for our Emerald operation. The role is hands-on, leading day-to-day branch operations and driving a culture of safety, performance and customer service within a growing Queensland family business.

You will manage a team across operations and freight handling, develop strong customer relationships, and oversee budgets to improve efficiency while delivering outstanding local service to the Emerald community.

Qualifications

• Leadership experience in transport or logistics or operations management.
• Strong understanding of transport operations and compliance requirements.
• Experience managing people, performance and customer relationships.
• Financial and commercial understanding, including budgets and cost control.
• Forklift licence.
• HR licence or willingness to obtain one.
• Strong communication and problem-solving skills.
• Ability to lead from the front and support a positive team culture.

Responsibilities

• Leading the day-to-day operations of the Emerald branch
• Driving safety, compliance and service performance
• Managing and developing a team across operations and freight handling
• Building strong relationships with customers and key stakeholders
• Managing branch budgets, costs and operational performance
• Identifying opportunities to improve efficiency and grow the business
• Ensuring the branch continues to deliver a high level of service to the local community

Skills

Leadership

Transport operations

People management

Budgeting / cost control

Forklift licence

HR licence

Communication

Problem solving

Team leadership

Job description

Ready to take ownership of a branch and lead a team to success?

Followmont Transport is seeking an experienced Branch Manager to lead our Emerald operation. This hands-on leadership role is responsible for overseeing branch performance, driving operational excellence and building a strong team culture while delivering exceptional service to our customers.

This is an opportunity to make a genuine impact within a growing Queensland family business that values leadership, accountability and customer service.

What You'll Be Doing

• Leading the day-to-day operations of the Emerald branch
• Driving safety, compliance and service performance
• Managing and developing a team across operations and freight handling
• Building strong relationships with customers and key stakeholders
• Managing branch budgets, costs and operational performance
• Identifying opportunities to improve efficiency and grow the business
• Ensuring the branch continues to deliver a high level of service to the local community

What You'll Need

• Previous leadership experience in transport, logistics or operations management
• Strong understanding of transport operations and compliance requirements
• Experience managing people, performance and customer relationships
• Financial and commercial understanding, including budgets and cost control
• Forklift Licence
• HR Licence or willingness to obtain one
• Strong communication and problem-solving skills
• Ability to lead from the front and support a positive team culture

Why Followmont?

• Leadership role with autonomy and responsibility
• Competitive salary package
• Career development and leadership training opportunities
• Supportive family-owned business with strong values
• Employee discounts and benefits program
• Health and wellbeing support programs
• Recognition programs that reward great performance
• Opportunity to make a real impact within the Emerald community

Location: Emerald, QLD

Followmont Transport is a passionate family business dedicated to service and maintaining hands-on relationships with our customers, people and suppliers.

Service | Unity | Passion | Integrity | Innovation | Care