Branch Manager

Followmont Transport Pty Ltd; Emerald; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Retail discounts

Health fund offers

EAP access

Salary allowances

Job summary

Followmont Transport Pty Ltd in Emerald is seeking a hands-on Branch Manager to lead our Emerald operations with purpose and performance. You will nurture a high-performing team, strengthen customer relationships, and ensure safety and service excellence in a fast-paced, customer-focused environment.

This role offers autonomy, budgeting responsibilities, and the opportunity to shape culture across the branch while upholding Followmont’s core values of service, unity, and care.

Qualifications

• Proven leadership experience in transport, logistics, or depot/branch management.
• Strong knowledge of transport regulations, safety standards, and compliance.
• Hands-on, people-first leadership approach.
• Financial acumen with budgeting and P&L experience.
• Excellent communication and problem-solving skills.
• Forklift licence – mandatory.
• HR licence or willingness to obtain (training provided).
• Tech-savvy with MS Office and logistics systems.

Responsibilities

• Lead and manage branch operations with a focus on safety, compliance, and service excellence.
• Inspire and guide your team, fostering a culture of accountability and professionalism.
• Drive performance through clear KPIs and continuous improvement.
• Build trusted relationships with customers, resolving issues with confidence and care.
• Manage budgets and P&L, identifying opportunities for efficiency and growth.
• Champion safety and compliance across all aspects of the operation.
• Expand our local market presence through strategic thinking and community engagement.

Skills

Leadership

Transport knowledge

People-first leadership

Financial acumen

Communication

Forklift licence

HR licence

MS Office & logistics systems

Tools

MS Office

Logistics systems

Job description

Job Description

Branch Manager - ( MAN00000264 )

Description

Lead with purpose. Grow with Followmont.

Are you a hands-on leader with a passion for people, performance, and service? Followmont Transport is looking for a dynamic Branch Manager to take the reins of our Emerald operations and drive excellence across every aspect of the branch.

This is more than just a management role it’s an opportunity to shape culture, lead a high-performing team, and make a real impact in a fast-paced, customer-focused environment.

Why This Role Matters

As Branch Manager, you’ll be the heartbeat of our Emerald branch overseeing daily operations, mentoring your team, and building strong relationships with our customers. Your leadership will directly influence service quality, safety, and business growth.

What You’ll Be Doing

Lead and manage branch operations with a focus on safety, compliance, and service excellence

Inspire and guide your team, fostering a culture of accountability and professionalism

Drive performance through clear KPIs and continuous improvement

Build trusted relationships with customers, resolving issues with confidence and care

Manage budgets and P&L, identifying opportunities for efficiency and growth

Champion safety and compliance across all aspects of the operation

Expand our local market presence through strategic thinking and community engagement

Qualifications

What You’ll Bring

Proven leadership experience in transport, logistics, or depot/branch management

Strong knowledge of transport regulations, safety standards, and operational compliance

A hands-on, people-first approach to leadership

Financial acumen with experience managing budgets and P&L

Excellent communication and problem-solving skills

Forklift Licence – mandatory

HR Licence or willingness to obtain (we’ll support you with training)

Tech-savvy with MS Office and logistics systems experience

What You’ll Love About Working with Us

A leadership role with real impact and autonomy

Career development and internal training programs

A values-driven culture built on Service, Unity, Passion, Integrity, Innovation, and Care

Supportive team environment where your contribution is recognised

Competitive salary package with allowances

Employee benefits including retail discounts, health fund offers, EAP access, and more

About Followmont Transport

We’re a proud Queensland family business, 100% dedicated to service. With a strong regional presence and a commitment to our people, we maintain hands-on relationships with our customers, suppliers, and teams across the state.

If you’re ready to lead with purpose and grow your career in a company that values you—we’d love to hear from you.