Branch Manager

Jaybro; Mackay Regional; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Great Place to Work culture

Profit Share Scheme

Company vehicle

Phone and laptop

Career development and training

Job summary

Jaybro Mackay is seeking a commercially minded Branch Manager to lead the local team and drive profitable revenue growth across sales, service, warehousing and delivery. This full-time, Monday–Friday role reports to the State Business Manager.

You will own the P&L, optimise operations, build strong customer partnerships and champion safety while fostering a high-performing culture across sales, service and logistics.

Qualifications

• Proven leadership experience in infrastructure, construction, or similar.
• Strong P&L, budgeting, forecasting and performance management.
• Proven ability to lead and develop sales and operations teams.
• Excellent communication, negotiation, and relationship-building skills.
• Experience with CRM and business systems; Salesforce and SAP preferred.

Responsibilities

• Own the P&L and drive growth across customers, products, pricing and sales mix.
• Lead a high-performing team across sales, customer service, warehouse, transport and operations.
• Drive operational excellence from order-to-delivery, inventory, logistics and workforce management.
• Build strong customer partnerships to drive retention and growth.
• Manage budgets, forecasting, wages, stock availability and cost control.
• Champion safety and continuous improvement with high HSEQ standards.

Skills

Leadership

P&L management

Budgeting & Forecasting

Customer focus

Team building

Sales & operations coordination

CRM experience

Education

Bachelor's degree in Business or related field

Tools

Salesforce

SAP

Job description

For over 29 years, Jaybro has been a trusted supplier to the infrastructure and construction industries across Australia and New Zealand. We provide industry-leading service, expert advice, fast delivery, and quality products, making life easier for infrastructure contractors.

Backed by experienced teams across safety, hardware, fencing, civil consumables, geosynthetics, and underground utilities, we deliver trusted solutions every step of the way. We invest in our people through ongoing development and foster a positive, inclusive workplace, proudly recognised as a Great Place to Work® for five consecutive years and ranked #5 on Australia's Best Workplaces List 2024 (medium category).

We move fast, think big, and keep it simple—and now we’re looking for someone who’s ready to do the same!

We are looking for a Branch Manager to lead our Mackay location. Reporting to the State Business Manager.

In this Full-time Monday to Friday role, you will be responsible for delivering profitable revenue growth across sales, customer service, warehousing, and last-mile delivery for the region. This role is focused on driving market share, margin expansion, customer retention, and operational performance in the respective region.

Responsibilities

• Own the P&L and drive growth, delivering strong commercial performance across customers, products, pricing and sales mix.
• Lead a high-performing team, building an A-player culture across sales, customer service, warehouse, transport and operations.
• Drive operational excellence, ensuring efficient order-to-delivery, inventory, logistics and workforce management.
• Build strong customer partnerships, developing relationships with customers, contractors and project partners to drive retention and growth.
• Manage financial and supply chain performance, including budgets, forecasting, wages, stock availability, inventory turns and cost control.
• Champion safety and continuous improvement, maintaining high HSEQ standards while identifying opportunities to improve customer experience, productivity and branch performance.

Requirements

• Proven leadership experience within the infrastructure, construction, or related industry.
• Strong commercial acumen, with experience managing P&L, budgets, forecasting, and overall business performance.
• People leadership capability, with a proven ability to lead, coach, mentor and develop high-performing sales and operations teams.
• Strong safety focus, with the ability to maintain and promote a safe, compliant working environment.
• Excellent communication and relationship-building skills, with a customer-first approach and the ability to work effectively across teams.
• Strong problem-solving and decision-making skills, supported by excellent interpersonal and negotiation capabilities.
• Technology and systems capability, with experience using CRM and business systems; Salesforce and SAP experience preferred.

Benefits

People enjoy working at Jaybro because of the supportive, customer-first culture where teamwork, accountability and growth are genuinely valued.

• Be a part of a Certified Great Place to Work® with a genuinely supportive, high‑performing culture
• Competitive salary, annual incentive, Profit Share Scheme, company vehicle, phone, and laptop
• Operate like a business owner with the autonomy to make your mark and drive real impact
• Grow your career with ongoing training, development, and clear progression opportunities
• Be recognised and rewarded through our ELEVATE platform, with additional wellbeing support via our Employee Assistance Program (UPRISE)

Ready to make your mark?

If you’re a commercially driven leader who thrives on building teams, growing a business and delivering results, this is your opportunity to lead our new Mackay Branch.

As part of Jaybro Group's recruitment process an online assessment & criminal history check will be required.

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We don’t just talk, we listen. At Jaybro Group, you don’t just find supplies, you find people. Real people. We go beyond simply supplying essential products and services. We foster a culture of care and responsibility that impacts everyone we touch. We’re more than just a service provider. We’re here for you every step of the way.

Our team is committed to the transformative potential of infrastructure globally. Beyond merely connecting people, we understand its profound capacity to improve, enrich and empower communities.

We constantly strive to innovate, developing new solutions and adapting to the evolving needs of the industry.