Branch Library Team Leader: People & Service Champion

Blue Mountains City Council; Sydney, Katoomba; On-site; AUD 77,000 - 94,000; Part time

Benefits offered by this job

12% superannuation

Performance-based increases

Annual award increase

Job summary

Blue Mountains Library seeks an enthusiastic Team Leader to guide a dedicated team in a busy public library environment. You will supervise, support and develop staff, coordinate day-to-day operations and foster a positive, collaborative team culture.

You will be agile, resilient and solutions-focused, with the ability to manage competing priorities while delivering quality customer service to our community.

Qualifications

• Tertiary qualifications in Library/Information Studies or associated field.
• Proven ability to supervise and develop staff in a customer-focused environment.
• Experience with library technology and public access technology.
• Commitment to safety, EEO principles and high-quality customer service.
• Ability to prioritise, meet deadlines and maintain attention to detail.
• Demonstrated problem-solving and decision-making within procedures.

Responsibilities

• Lead and supervise a library team with initiative, flexibility and collaboration.
• Coordinate day-to-day operations and deliver quality customer service.
• Support staff development and maintain a positive team culture.
• Manage competing priorities and respond to community needs.

Skills

Customer service

Team leadership

Problem solving

Communication

Attention to detail

Library tech & systems

Work health and safety

Equal Employment Opportunity

Education

Tertiary qualification in Library/Information Studies

Tools

Library management systems

Job description

Blue Mountains Library seeks an enthusiastic Team Leader to guide a dedicated team in a busy public library environment. You will supervise, support and develop staff, coordinate day-to-day operations and foster a positive, collaborative team culture.

You will be agile, resilient and solutions-focused, with the ability to manage competing priorities while delivering quality customer service to our community.