Branch Coordinator

Silverback Cargo; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Skin Checks

Novated Lease Program

First Aid training

Flu vaccinations

Birthday dollars

Employee Assistance Program

Flexible working hours

Job summary

Silverback Services in Australia is seeking an energetic, motivated team player to join our Wetherill Park office. This role supervises a Branch Support Admin and Warehouse Staff while delivering customer service and administrative support to the Branch.

You will coordinate warehouse and branch activities, assist customers with sales enquiries and orders, manage inventory, purchasing, and office administration, with a focus on accuracy, reliability and teamwork.

Qualifications

• Previous supervision of branch staff or warehouse team.
• Strong customer service and administration skills.
• Ability to prioritise and multitask.
• Proficient with SAP Business One or similar ERP.

Responsibilities

• Coordinate warehouse and branch office activities.
• Assist customers with sales enquiries and orders.
• Oversee inventory and stock control.
• Manage purchasing activities.
• Oversee office management and administration.

Skills

Staff supervision

Customer service

Office administration

Interpersonal communication

Multitasking

Tools

SAP Business One

Job description

Silverback Services, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritize excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive. Please visit our website www.silverback.com.au to view our wide range of products!

When you join Silverback, you're not just an employee – you're a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success. Our comprehensive benefits package includes Skin Checks, a Novated Lease Program, First Aid training, Flu vaccinations, Birthday dollars, and an Employee Assistance Program for you and your family.

We also offer flexible working hours, a competitive remuneration package and scope for personal growth and development with an opportunity to make a positive impact.

The Role

We are seeking an energetic, motivated and articulate team player to join our friendly and supportive Wetherill Park team. This office based role supervises a Branch Support Admin and Warehouse Staff while responsible for providing customer service support and administration to the Branch in all areas of its operation.

This role will coordinate warehouse and branch office activities such as assisting customers with sales enquiries and orders, inventory and stock control, purchasing activities, office management and administration.

Key Criteria

• Exceptional interpersonal and communication skills both verbal and written
• Ability to coordinate office/warehouse activities - has previously supervised staff
• High level internal/external customer service and administration skills
• Ability to prioritise and multi-task
• Strong SAP Business One skills or similar
• Ability to work well under pressure

Ideally you have worked in a similar industry in an administration, warehouse coordinator, or office management type role.

Please note

• You must have permanent work rights in Australia
• You must hold a valid driver licence
• Police check required for the successful application
• Agency assistance is not required
• As we receive large numbers of applications please note if you do not hear from us within 4 weeks unfortunately you have not been successful