Branch & Warehouse Coordinator — Customer Service Lead

Silverback Cargo; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Skin Checks

Novated Lease Program

First Aid training

Flu vaccinations

Birthday dollars

Employee Assistance Program

Flexible working hours

Job summary

Silverback Services in Australia is seeking an energetic, motivated team player to join our Wetherill Park office. This role supervises a Branch Support Admin and Warehouse Staff while delivering customer service and administrative support to the Branch.

You will coordinate warehouse and branch activities, assist customers with sales enquiries and orders, manage inventory, purchasing, and office administration, with a focus on accuracy, reliability and teamwork.

Qualifications

• Previous supervision of branch staff or warehouse team.
• Strong customer service and administration skills.
• Ability to prioritise and multitask.
• Proficient with SAP Business One or similar ERP.

Responsibilities

• Coordinate warehouse and branch office activities.
• Assist customers with sales enquiries and orders.
• Oversee inventory and stock control.
• Manage purchasing activities.
• Oversee office management and administration.

Skills

Staff supervision

Customer service

Office administration

Interpersonal communication

Multitasking

Tools

SAP Business One

Job description

Silverback Services in Australia is seeking an energetic, motivated team player to join our Wetherill Park office. This role supervises a Branch Support Admin and Warehouse Staff while delivering customer service and administrative support to the Branch.

You will coordinate warehouse and branch activities, assist customers with sales enquiries and orders, manage inventory, purchasing, and office administration, with a focus on accuracy, reliability and teamwork.