Branch Coordinator

Silverback Cargo Care; Shire of South Gippsland; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Skin checks

Novated lease program

First aid training

Flu vaccinations

Birthday dollars

Employee Assistance Program

Job summary

Silverback Services in Welshpool, Australia, seeks an energetic, motivated team player to join our friendly branch. This office-based role provides customer service support and administration across the branch's operations.

You will coordinate warehouse and branch activities, assist customers with sales enquiries and orders, manage inventory, support purchasing, and handle office administration while delivering high-quality service under pressure.

Qualifications

• Permanent work rights in Australia
• Valid driver licence
• Police check required for the successful application

Responsibilities

• Coordinate warehouse and branch office activities
• Assist customers with sales enquiries and orders
• Manage inventory and stock control
• Support purchasing activities
• Oversee office management and administration

Skills

SAP Business One

Customer service

Office administration

Multitasking

MS Office

Job description

About Us

Silverback Services, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritise excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive. Please visit our website www.silverback.com.au to view our wide range of products!

Benefits

When you join Silverback, you're not just an employee - you're a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success. Our comprehensive benefits package includes Skin Checks, a Novated Lease Program, First Aid training, Flu vaccinations, Birthday dollars, and an Employee Assistance Program for you and your family.

We also offer a competitive remuneration package and scope for personal growth and development with an opportunity to make a positive impact.

The Role

We are seeking an energetic, motivated and articulate team player to join our friendly and supportive Welshpool branch. This office-based role is responsible for providing customer service support and administration to the Branch in all areas of its operation.

This role will coordinate warehouse and branch office activities such as assisting customers with sales enquiries and orders, inventory and stock control, purchasing activities, office management and administration.

Key Criteria

• Exceptional interpersonal and communication skills both verbal and written
• Ability to coordinate office/warehouse activities - has previously supervised staff
• High level internal/external customer service and administration skills
• Ability to prioritise and multi-task
• Strong computer skills Microsoft Office suite
• Strong SAP Business One skills or similar
• Ability to work well under pressure
• Relevant qualifications or equivalent experience in administration roles
• Ideally you have worked in a similar industry in an administration, warehouse coordinator, or office management type role.

Please note

• You must have permanent work rights in Australia
• You must hold a valid driver licence
• Police check required for the successful application
• Agency assistance is not required
• As we receive large numbers of applications please note if you do not hear from us within 4 weeks unfortunately you have not been successful