Internal Sales Representative

Silverback Cargo; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Skin checks

Novated lease

First aid training

Flu vaccinations

Birthday dollars

Employee assistance program

Job summary

Silverback Cargo is seeking an energetic Internal Sales Representative at our Sunshine West location to hunt for new business, win for B2B sales, and deliver outstanding customer experience. You’ll thrive on cold outreach, handle inquiries, and help grow a growing portfolio.

You will support customers by managing accounts as your portfolio expands, leveraging industry knowledge and your network to secure deals, and ensuring high levels of customer satisfaction.

Qualifications

• Previous experience in an internal sales role or equivalent.
• High competence in cold calling and customer outreach via phone.
• Proven ability to manage and grow a portfolio of commercial clients.
• Strong knowledge of commercial sales principles and market trends.

Responsibilities

• Hunt for new business and win B2B sales while delivering excellent customer experience.
• Manage accounts and respond to inquiries as the portfolio grows.
• Build and leverage networks to drive client relationships and growth.

Skills

Internal sales

New business hunting

B2B sales

Customer experience

Communication skills

Job description

Silverback Cargo Care, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritise excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive.

When you join Silverback, you're not just an employee – you're a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success.

• Strong collaborative team environment and support
• Opportunity to join a steady and growing market leader
• Comprehensive benefits package: Skin Checks, a Novated Lease Program, First Aid training, Flu vaccinations, Birthday dollars, and an Employee Assistance Program for you and your family.

About the Role - Sunshine West Location

We are looking for an energetic, motivated, and articulate Internal Sales Representative who is excited to initially focus on hunting for new business in this brand new role. You’re a team-player who loves “cold calling” and are experienced in winning new business, B2B Sales and passionate about customer experience. As your portfolio grows, you will support customers by managing their accounts and responding to inquiries.

Key Criteria

• Previous experience in an internal sales role or equivalent
• High competence in cold calling and customer outreach via phone
• Proven ability to manage and grow a portfolio of commercial clients
• Strong knowledge of commercial sales principles, negotiation tactics, and market trends, especially those relevant to Silverback
• Team player with experience leveraging networks and sharing knowledge to drive collective success
• Excellent communication skills, both written and verbal
• Must hold a valid driver licence

Your Background

Ideally, you have a background in sales within small to medium-sized supply chains or industrial suppliers. You’re experienced in developing and managing commercial relationships, with a focus on delivering high levels of customer satisfaction.

Other Requirements

• Permanent working rights in Australia
• Successful completion of a police check and reference checks
• We do not require agency assistance for this role
• Due to the volume of applications, we will only contact candidates shortlisted for interviews. If you do not hear from us within four weeks, please consider your application unsuccessful.

For more information about Silverback, please check out our website: www.silverback.com.au