Branch Coordinator

RGIT Australia; City Of Canning; On-site; AUD 7,000 - 80,000; Full time

Job summary

Silverback Services, a leader in industrial consumables and safety solutions, seeks an energetic Associate at our Welshpool branch in WA. This office-based role provides customer service and administration across branch operations, coordinating warehouse activities and processing sales inquiries and orders.

You will handle stock control, purchasing, office management and maintain high levels of service, requiring strong communication, multitasking, and SAP Business One skills.

Qualifications

• Strong interpersonal and verbal/written communication skills.
• Experience coordinating office and warehouse activities.
• High level customer service and administrative capabilities.
• Ability to multitask and prioritise in a busy environment.
• Familiarity with SAP Business One or similar ERP systems.
• Comfort working under pressure and meeting deadlines.
• Experience in a similar administration/warehouse/office management role preferred.

Responsibilities

• Coordinate warehouse and branch office activities, supporting sales enquiries and orders.
• Assist customers with sales inquiries, orders and information.
• Manage inventory/stock control, purchasing activities, and office administration.

Skills

Customer service

Office administration

Warehouse coordination

SAP Business One

Multitasking

Communication

Tools

SAP Business One

Job description

Welshpool, Western Australia 6106, Australia A$7,000 - A$80,000

Full-time Permanent Associate

Posted 17 Sep 2026

Description

About Us

Silverback Services, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritise excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive. Please visit our website www.silverback.com.au to view our wide range of products!

When you join Silverback, you're not just an employee – you're a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success. Our comprehensive benefits package includes Skin Checks, a Novated Lease Program, First Aid training, Flu vaccinations, Birthday dollars, and an Employee Assistance Program for you and your family.

We also offer a competitive remuneration package and scope for personal growth and development with an opportunity to make a positive impact.

The Role

We are seeking an energetic, motivated and articulate team player to join our friendly and supportive Welshpool branch. This office-based role is responsible for providing customer service support and administration to the Branch in all areas of its operation.

This role will coordinate warehouse and branch office activities such as assisting customers with sales enquiries and orders, inventory and stock control, purchasing activities, office management and administration.

Key Criteria

• Exceptional interpersonal and communication skills both verbal and written
• Ability to coordinate office/warehouse activities - has previously supervised staff
• High level internal/external customer service and administration skills
• Ability to prioritise and multi-task
• Strong SAP Business One skills or similar
• Ability to work well under pressure
• Ideally you have worked in a similar industry in an administration, warehouse coordinator, or office management type role.

Please note

• You must have permanent work rights in Australia
• You must hold a valid driver licence
• Police check required for the successful applicationAgency assistance is not required
• As we receive large numbers of applications please note if you do not hear from us within 4 weeks unfortunately you have not been successful

Company Overview

Silverback is a leading Australian owned and operated company established in 1995 with a national warehouse and distribution network.