Branch Banking Specialist: Customer Care & Fintech Help

Westpac; Wagga Wagga; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Discounts on banking products

Leave options (Culture, Lifestyle and

Learning & development opportunities

Community volunteering

Zusammenfassung

Westpac in Wagga Wagga is seeking a Customer Service Officer to welcome customers, understand their banking needs, and guide them to the right products and specialists. You will engage in meaningful conversations and ensure a supportive, compliant service experience.

Responsibilities include handling cash, educating customers on online banking and the mobile app, and contributing to their financial wellbeing while delivering a high standard of service across Monday to Friday shifts.

Qualifikationen

• Customer-facing experience is preferred.
• Strong numeric cash handling abilities.
• Proactive, energetic and helpful personality.
• Calm under pressure with a service mindset.
• Willingness to learn banking procedures and tech.

Aufgaben

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.

Kenntnisse

Customer service

Numerical skills

Adaptability

Resilience

Communication

Jobbeschreibung

Westpac in Wagga Wagga is seeking a Customer Service Officer to welcome customers, understand their banking needs, and guide them to the right products and specialists. You will engage in meaningful conversations and ensure a supportive, compliant service experience.

Responsibilities include handling cash, educating customers on online banking and the mobile app, and contributing to their financial wellbeing while delivering a high standard of service across Monday to Friday shifts.