Branch Banking Advisor — Elevate Customer Experience

NAB; Kununurra; On-site; AUD 30,000 - 36,000; Full time

Job summary

NAB in Dowerin is seeking a Branch Customer Advisor to support local customers with a friendly, personalised service every day. You’ll help with account openings, unsecured lending, and everyday banking transactions while guiding customers to Self-Service and digital options for convenience and security.

This role values accuracy, collaboration and customer-centric thinking in a team that serves the community.

Qualifications

• Customer-focused approach delivering quality service.
• Detail-oriented and accurate handling of transactions.
• Inclusion and diversity appreciation.

Responsibilities

• Serve as first point of contact for NAB customers in Dowerin.
• Identify suitable products such as accounts or lending and transactions.
• Promote Smarter Banking options for self-service and digital channels.

Job description

NAB in Dowerin is seeking a Branch Customer Advisor to support local customers with a friendly, personalised service every day. You’ll help with account openings, unsecured lending, and everyday banking transactions while guiding customers to Self-Service and digital options for convenience and security.

This role values accuracy, collaboration and customer-centric thinking in a team that serves the community.