Banking Customer Experience Advisor – Empowerment & Growth

NAB; Shire Of Corrigin; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Banking discounts

Travel & lifestyle discounts

Leave entitlements

Job summary

NAB in Busselton is seeking a Branch Customer Advisor – Banking to be the first point of contact for customers, delivering a seamless, respectful service and putting customers at the center of every interaction.

You’ll help customers choose suitable accounts and services, assist with everyday banking, digital options, and transactions, while growing through NAB’s development programs in a diverse, inclusive team.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Responsibilities

• Support NAB's Busselton branch as the first point of contact for customers.
• Identify suitable products and services (accounts, lending, transactions) for customers.
• Promote Smarter Banking options (self-service/digital) to keep banking simple and secure.

Skills

Customer service

Team player

Attention to detail

Customer-centric thinking

Job description

NAB in Busselton is seeking a Branch Customer Advisor – Banking to be the first point of contact for customers, delivering a seamless, respectful service and putting customers at the center of every interaction.

You’ll help customers choose suitable accounts and services, assist with everyday banking, digital options, and transactions, while growing through NAB’s development programs in a diverse, inclusive team.