Banking Customer Experience Advisor (Part‑Time, Dowerin)

National Australia Bank; Shire Of Dowerin; On-site; AUD 38,000 - 52,000; Part time

Benefits offered by this job

Tailored career development

Banking and financial servicesdiscount

Benefits and discounted offers (Travel

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Job summary

National Australia Bank in Dowerin is seeking a Branch Customer Advisor to support the local branch and deliver a tailored customer experience. You will be the first point of contact for customers and guide them toward suitable products and services while promoting NAB’s Smarter Banking options.

The role emphasizes accuracy, a customer-centric approach, and inclusion, with a 3-day-per-week schedule (9:00am–4:15pm on Mon, Wed, Fri) and access to NAB career development and extensive benefits.

Qualifications

• A passion for delivering quality customer service.
• Attention to detail ensuring accurate transactions.
• Customer centric thinking and inclusion awareness.

Responsibilities

• Support NAB’s Dowerin branch by being the first contact for customers and putting them at the centre of everything you do.
• Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
• Demonstrate NAB Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Job description

National Australia Bank in Dowerin is seeking a Branch Customer Advisor to support the local branch and deliver a tailored customer experience. You will be the first point of contact for customers and guide them toward suitable products and services while promoting NAB’s Smarter Banking options.

The role emphasizes accuracy, a customer-centric approach, and inclusion, with a 3-day-per-week schedule (9:00am–4:15pm on Mon, Wed, Fri) and access to NAB career development and extensive benefits.