Banking Customer Advisor — Seamless, Personal Service

NAB; City Of Albany; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Mileage paid

Banking discounts and offers

Leave benefits

Job summary

NAB is seeking a Branch Customer Advisor in Bunbury to provide exceptional customer service while supporting nearby NAB branches. You will assist customers with accounts, lending and banking transactions, and promote digital self-service options to simplify banking.

Join NAB for a role that emphasizes customer-centric service, collaboration, and inclusion. Expect structured development, a supportive team, and opportunities to grow within a dynamic banking network across WA.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Based at Bunbury, you’ll be the first contact for NAB customers while supporting Busselton, Margaret River and Manjimup branches; mileage paid.
• Identify the most suitable products and services for customers, e.g., account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options to make banking simple, easy and secure for customers.

Skills

Customer focus

Team player

Attention to detail

Job description

NAB is seeking a Branch Customer Advisor in Bunbury to provide exceptional customer service while supporting nearby NAB branches. You will assist customers with accounts, lending and banking transactions, and promote digital self-service options to simplify banking.

Join NAB for a role that emphasizes customer-centric service, collaboration, and inclusion. Expect structured development, a supportive team, and opportunities to grow within a dynamic banking network across WA.