Boutique Store Manager — Lead & Elevate Guest Experience

by charlotte

Sydney

On-site

AUD 90,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

Training platform

Team discounts

Team events

Retail commission

Career development

Job summary

By Charlotte Pty in Sydney is seeking a Boutique Manager to lead our Macquarie boutique, shaping the environment and delivering beautiful, seamless experiences that reinforce our community connection. You will mentor a team, drive sales, manage inventory and store presentation, and translate insights into actions that elevate performance while maintaining exceptional client service and brand standards.

This role offers growth opportunities, a collaborative culture and access to training

Qualifications

Proven leadership in retail or similar environment.
Ability to guide and develop others for growth.
Thoughtful communicator who connects with colleagues and customers.
Highly organised with strong attention to presentation and operations.
Strategic, commercially minded with data-driven decisions.

Responsibilities

Oversee daily boutique rhythm, lead with intention and elevate client experiences.
Mentor, coach and inspire the team, fostering accountability and growth.
Own day-to-day presentation and inventory, maintain stock management and processes.
Drive commercial performance with clear sales strategies and goals.
Create thoughtful customer experiences, respond to feedback with empathy and professionalism.