Boutique Manager

Giorgio Armani; Melbourne; Sur place; AUD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Monthly Commission

Staff Discount

Training and Development

Employee Assistance & Wellbeing

Birthday Leave

8 Weeks Paid Parental Leave

Résumé du poste

Giorgio Armani – Collins Street boutique in Melbourne is seeking an experienced Boutique Manager to drive performance and lead a high-performing team. You will own the customer experience on the floor, implement strategies to deliver sales targets, and develop talent across the store.

The ideal candidate has 3+ years in luxury fashion retail, strong leadership, SAP and POS proficiency, superb presentation, and exceptional time management and attention to detail.

Qualifications

• 3+ years' experience as a retail manager in luxury fashion.
• Strong communication and presentation skills.
• Excellent time management and attention to detail.

Responsabilités

• Lead daily team briefings and floor operations to drive performance.
• Coach managers in clienteling, after-care and CRM to grow loyalty.
• Own store admin: WHS, rostering and attendance processes.
• Foster a positive culture and develop talent from within.
• Analyse data to set sales targets and strategic actions.
• Grow client base and reactivate existing clientele.
• Lead VIP events and relationships, staying ahead of market trends.

Connaissances

Retail management

Luxury fashion experience

Business mindset

Attention to detail

Communication skills

Time management

Outils

SAP

POS systems

Description du poste

Boutique Manager – Giorgio Armani, Melbourne City CBD

Full-time, Permanent 38 hours per week

The Armani Group is a leading luxury fashion house established in 1975 by founder Giorgio Armani. Renowned for our tailored, unstructured and minimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.

We're currently looking for an experienced Boutique Manager to join our team at Giorgio Armani – Collins St. This is a full-time, permanent position at 38 hours per week.

About the Role:

As Boutique Manager, you'll take full ownership of your boutique's performance, leading a high-performing team and creating an environment where every customer interaction counts. You'll set the pace on the floor, drive commercial results, and develop the next generation of talent from within.

• Lead daily morning briefs and day-to-day floor operations, keeping the team engaged, informed and motivated
• Support your team's growth through one-on-ones, development plans and hands-on coaching in clienteling, after-care and CRM
• Own the boutique's administrative operations, including WHS, rostering and time and attendance
• Build a positive, supportive culture that brings out the best in your team
• Analyse business data to set clear sales goals and shape strategies that get results
• Grow the client base by generating new business and reactivating existing clientele
• Stay ahead of market trends to spot new opportunities for the boutique
• Lead by example on the floor, from VIP relationships to client events, showing your team what great looks like

About Your Skills:

• Minimum 3 years' experience as a retail manager, preferably within luxury fashion retail
• Strong business mindset with sharp problem-solving skills
• High attention to detail and accuracy
• Excellent communication and presentation skills
• Excellent time management
• Advanced knowledge of Microsoft Office and SAP, with experience using POS systems

Why Join Giorgio Armani:

• Monthly Commission
• Generous Staff Discount
• Training and Development
• Employee Assistance & Wellbeing Program
• Birthday Leave
• 8 Weeks Paid Parental Leave

Giorgio Armani is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds. We are committed to creating an inclusive environment.