Store Manager

Dolce & Gabbana Australia; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Dolce & Gabbana seeks an experienced Store Manager for the Chadstone store in Melbourne. You will lead a luxury retail team, drive sales, uphold impeccable standards and deliver memorable client experiences in line with the brand's Italian craftsmanship.

You will coach a high-performing team, manage rosters and stock, and collaborate with Head Office on training and performance, fostering a strong clienteling culture to meet retail targets.

Qualifications

• Leadership experience in luxury or premium retail.
• Strong clienteling and communication skills.
• Ability to coach, develop and motivate a team.
• Proven capability in driving sales and store KPIs.
• Excellent brand presentation and professional demeanor.

Responsibilities

• Drive sales, KPIs and team performance
• Build a strong clienteling culture (CRM, outreach, appointments)
• Coach, develop and motivate a high-performing team
• Ensure operational excellence: rosters, stock accuracy, reporting, compliance
• Partner with Head Office on people, training, onboarding, and performance

Skills

Leadership experience

Clienteling

Coaching & development

Store operations

Brand presentation

Communication

Attention to detail

Job description

DOLCE & GABBANA - STORE MANAGER - CHADSTONE

Join the World of Italian Luxury

Dolce&Gabbana, the iconic Italian luxury house celebrated for its heritage, craftsmanship and bold creativity. Our brand is defined by passion, elegance and Made in Italy excellence.

At Dolce & Gabbana, our teams are ambassadors of elegance, quality service and authenticity, committed to providing memorable luxury experiences. A true leader is their ultimate motivator who inspires success.

Store Manager

We seek an experienced, energetic and entrepreneurial Store Manager to join our Chadstone store. You are a well versed retail professional who embodies our brand values and who can deliver outstanding strategic and operational results in the business.

Leading a truely dedicated team within a high performing and supportive culture, you will champion strong client relationships and impeccable store standards, with strong commercial results.

Key responsibilities include:

• Drive sales, KPIs and team performance
• Build a strong clienteling culture (CRM, outreach, appointments)
• Coach, develop and motivate a high-performing team
• Ensure operational excellence: rosters, stock accuracy, reporting, compliance
• Partner with Head Office on people, training, onboarding, and performance

What You Bring

• Demonstrated leadership experience in luxury or premium retail
• Ready To Wear retail experience is highly preferred and advantageous
• Menswear experience advantageous
• Strong clienteling and communication skills
• A polished, professional presence
• Ability to coach, motivate and build team capability
• High standards, attention to detail and a solutions-focused mindset

Why Join D&G

• Iconic global luxury brand
• Structured onboarding and continuous training
• Supportive, professional team culture

If you are passionate about delivering exceptional experiences and representing Italian craftsmanship with pride, we would love to hear from you.

Full Australian working rights (PR and above) required.