Boutique Leader: Elevate Customer Experience & Results

Sheike

Brisbane

In loco

AUD 65.000 - 90.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

SHEIKE is seeking a Boutique Leader to drive a high-performing boutique in Brisbane, delivering exceptional customer experiences and strong commercial results. You will lead a values-led team, coach styling and selling, manage rosters and budgets, and ensure stock integrity and visual standards across the store.

This role requires a proven track record in retail leadership and a passion for delivering excellence in customer service.

Competenze

Proven retail leadership experience in a customer-focused environment.
Strong commercial acumen with the ability to interpret and act on data.
A confident coach with the ability to develop capability in others.
High emotional intelligence and communication skills.
Strong organisational and operational execution skills.

Mansioni

Deliver high-quality customer experiences aligned to SHEIKE brand.
Engage customers confidently from first greeting through fitting room and sale.
Lead by example in styling, product knowledge and service behaviours.
Act as a role model for SHEIKE’s styling and selling standards on the floor.
Drive boutique performance across sales, conversion, ATV and IPS targets.
Translate daily performance trends into clear actions for the team.
Coach team members to improve confidence, capability and results.
Recruit, onboard and develop a high-performing Boutique team.
Balance wages within budget and create rosters aligned to traffic patterns.
Maintain stock accuracy and lead loss-prevention efforts.
Ensure visual standards reflect brand guidelines and keep the store presentable.