Boutique Leader: Elevate Experience & Growth

Sheike; Sydney; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

SHEIKE is seeking a Boutique Leader to drive a high-performing store that delivers exceptional customer experiences, strong commercial results, and a positive, values-led team culture. You will lead by example on styling, product knowledge and service behaviours while coaching a dynamic team to achieve sales goals.

In this role you will manage performance, rostering, and store operations, ensuring visual standards, stock integrity and loss prevention are upheld in line with SHEIKE expectations.

Qualifications

• Proven retail leadership experience in a customer-focused environment.
• Strong commercial acumen with ability to interpret data.
• Confident coach capable of developing capability in others.
• High emotional intelligence and communication skills.
• Strong organisational and operational execution skills.

Responsabilités

• Deliver consistently high-quality customer experiences aligned to the SHEIKE brand.
• Ensure genuine, confident customer engagement from first greeting through to fitting room and close of sale.
• Lead by example in styling, product knowledge and service behaviours.
• Actively role model SHEIKE’s styling and selling standards on the floor.
• Drive conversion and ATV metrics.
• Recruit, onboard and develop a high-performing Boutique team.
• Coach and performance-manage team members in line with SHEIKE expectations.
• Foster a culture of accountability, recognition and continuous feedback.
• Create role clarity, standards and expectations for all team members.
• Support team wellbeing through effective rostering and workload management.
• Manage Boutique wages within budget and create effective rosters.
• Balance cost control with service excellence and ensure compliance with payroll requirements.
• Maintain high stock integrity and lead loss prevention efforts.
• Ensure visual standards reflect brand guidelines and VM direction.

Connaissances

Retail leadership

Commercial acumen

Coaching

Emotional intelligence

Communication

Operations execution

Description du poste

SHEIKE is seeking a Boutique Leader to drive a high-performing store that delivers exceptional customer experiences, strong commercial results, and a positive, values-led team culture. You will lead by example on styling, product knowledge and service behaviours while coaching a dynamic team to achieve sales goals.

In this role you will manage performance, rostering, and store operations, ensuring visual standards, stock integrity and loss prevention are upheld in line with SHEIKE expectations.