Boutique Leader: Elevate Experience & Team Performance

Sheike; Willoughby; On-site; AUD 85,000 - 125,000; Full time

Job summary

SHEIKE is seeking a Store Leader to guide a boutique team in delivering exceptional customer experiences while achieving strong commercial results. You will lead by example in styling, product knowledge and service behaviours, driving sales outcomes and coaching staff to excel.

The role focuses on roster efficiency, stock integrity, loss prevention, and maintaining brand-aligned visuals to create a standout customer journey.

Qualifications

• Proven leadership of a customer-first retail team.
• Strong ability to interpret sales data and make actionable decisions.
• Experience coaching and developing staff to perform at peak levels.
• High emotional intelligence with effective communication.

Responsibilities

• Lead a high-performing boutique team to deliver exceptional customer experiences.
• Drive conversion, ATV, and sales outcomes through coaching and performance management.
• Oversee roster planning, stock integrity and loss prevention.
• Ensure visual standards align with brand guidelines and campaigns.
• Analyse daily/weekly performance and translate insights into actions.
• Foster accountability, recognition and a positive team culture.

Skills

Retail leadership

Commercial acumen

Data-driven decision making

Coaching & development

Emotional intelligence

Operational excellence

Job description

SHEIKE is seeking a Store Leader to guide a boutique team in delivering exceptional customer experiences while achieving strong commercial results. You will lead by example in styling, product knowledge and service behaviours, driving sales outcomes and coaching staff to excel.

The role focuses on roster efficiency, stock integrity, loss prevention, and maintaining brand-aligned visuals to create a standout customer journey.