Boutique Accommodation Operations Manager

Sociable Tech Pty Ltd; Sydney; On-site; AUD 72,000 - 88,000; Full time

Job summary

By The Night, a boutique Sydney-based property management company, is seeking a dedicated candidate to manage housekeeping, front desk, and maintenance, ensuring top cleanliness and guest satisfaction. The role involves budgeting, inventory control, and coordinating with maintenance and catering teams to guarantee smooth facility operations.

Applicants must hold a relevant Diploma and have more than 1 year of experience.

Qualifications

• Must have a relevant Diploma and more than 1 year experience.

Responsibilities

• Staff Management: Recruit, train, supervise, and schedule housekeeping, front desk, and maintenance teams.
• Quality Control: Inspect rooms and common areas to ensure top standards of cleanliness, presentation, and safety.
• Guest Relations: Welcome visitors, monitor online reviews, and resolve complaints quickly and politely.
• Financial Operations: Manage budgets, control operating costs, and oversee inventory for supplies and equipment.
• Department Coordination: Work closely with maintenance and catering teams to guarantee smooth facility functions.

Skills

Staff management

Quality control

Guest relations

Budget management

Operations coordination

Education

Diploma in Hospitality

Job description

By The Night, a boutique Sydney-based property management company, is seeking a dedicated candidate to manage housekeeping, front desk, and maintenance, ensuring top cleanliness and guest satisfaction. The role involves budgeting, inventory control, and coordinating with maintenance and catering teams to guarantee smooth facility operations.

Applicants must hold a relevant Diploma and have more than 1 year of experience.