Bookings & Events Coordinator (Casual)

ARQ Nightclub; Sydney; Hybrid; AUD 34,000 - 48,000; Part time

Job summary

ARQ Nightclub in Sydney seeks a part-time bookings & events coordinator to handle enquiries across email, phone, social channels, and the website. You will manage function and private hire bookings from enquiry to confirmation, build run sheets, and send EDMs to the mailing list.

The role includes updating the website, coordinating with promoters and venue teams, and maintaining an accurate bookings calendar.

Qualifications

• Experience in bookings, events, functions or venue admin (hospitality or nightlife is a big plus).
• You’re a people person: comfortable on the phone with clients and promoters.
• Confident following up on quotes and turning enquiries into bookings.
• Clear, friendly writing. You can answer five enquiries well in the time it takes most people to answer one.
• Comfort with basic website updates (WordPress, Squarespace or similar) and spreadsheets.
• Very good organisation and follow-through.
• Proud to represent one of Sydney’s longest-running LGBTQIA+ venues.

Responsibilities

• Handle enquiries from email, phone, Instagram DMs and the website, and reply fast
• Manage function and private hire bookings, from first enquiry and quote through to confirmation
• Build and send run sheets for events, promoters and private hires
• Build and send EDMs to our mailing list: event announcements, what’s on, function offers
• Monitor and reply to Google reviews, and pass any complaints to management
• Keep the bookings calendar accurate, with no double-ups and no surprises
• Update the website: event listings, what’s on, function info
• Look after general admin and coordination for the marketing and events team
• Liaise with promoters, clients, and the venue and bar teams so everyone knows the plan
• Nice to have: Experience with HubSpot and booking platforms like Tagvenue; Canva or basic design skills

Skills

People skills

Booking experience

Follow-up

Clear writing

Website updates

Organization

LGBTQIA+ venue representation

Tools

HubSpot

WordPress

Spreadsheets

Job description

• Handle enquiries from email, phone, Instagram DMs and the website, and reply fast
• Manage function and private hire bookings, from first enquiry and quote through to confirmation
• Build and send run sheets for events, promoters and private hires
• Build and send EDMs to our mailing list: event announcements, what’s on, function offers
• Monitor and reply to Google reviews, and pass any complaints to management
• Keep the bookings calendar accurate, with no double-ups and no surprises
• Update the website: event listings, what’s on, function info
• Look after general admin and coordination for the marketing and events team
• Liaise with promoters, clients, and the venue and bar teams so everyone knows the plan

What you’ll bring

• Experience in bookings, events, functions or venue admin (hospitality or nightlife is a big plus)
• You’re a people person: just as comfortable on the phone with a nervous client planning their 30th as with a promoter chasing a confirmation
• Confident following up on quotes and turning enquiries into confirmed bookings
• Clear, friendly writing. You can answer five enquiries well in the time it takes most people to answer one
• Comfort with basic website updates (WordPress, Squarespace or similar) and spreadsheets
• Very good organisation and follow-through
• Proud to represent one of Sydney’s longest-running LGBTQIA+ venues

Nice to have

• Experience with HubSpot (or similar CRM and email tools) and booking platforms like Tagvenue
• Canva or basic design skills

The details

• 10–15 hours per week to start
• Opportunities to pick up more hours across our sister venues as the group grows
• Daytime hours only, with no nights required. Mix of remote and on-site in Darlinghurst [confirm split]
• Competitive casual hourly rate + super, based on experience
• Reporting to the Group Marketing & Events Manager