Booking Services Coordinator — Detail‑Oriented, Customer‑Focused

Nhs Jobs; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

NHS Jobs in Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate will excel in organization, customer communication, online research, and ensuring information is handled accurately. Basic computer proficiency and the ability to learn booking systems are important.

Qualifications

• Strong communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude and reliable, self-motivated approach.
• Comfortable researching information online and using basic computer tools.
• Ability to learn and use booking systems and manage time effectively.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online research

Basic computer proficiency

Learn booking systems

Time management

Reliable and self-motivated

Job description

NHS Jobs in Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate will excel in organization, customer communication, online research, and ensuring information is handled accurately. Basic computer proficiency and the ability to learn booking systems are important.