Booking Services Coordinator – Organized, Customer-Focused

The Headspace; Albury City; On-site; AUD 55,000 - 70,000; Full time

Job summary

The Headspace in Albury is seeking a Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

You will respond to inquiries, gather needs, research options, coordinate details, verify information, provide confirmations, and maintain records with a professional approach.

Qualifications

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.
• Ability to learn booking systems.
• Strong time-management abilities.
• Reliable and self-motivated.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Online information research

Basic computer proficiency

Learn booking systems

Time management

Reliability and self-motivation

Booking/customer-service experience (a

Job description

The Headspace in Albury is seeking a Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

You will respond to inquiries, gather needs, research options, coordinate details, verify information, provide confirmations, and maintain records with a professional approach.