Business Analyst - Pricing & Billing

Recruit CRM; Sydney; On-site; AUD 166,000 - 203,000; Part time

Job summary

Recruit CRM is seeking a Business Analyst to support pricing, billing, and fee management transformation programs for merchant services in Sydney. You will gather requirements, write BRDs and user stories, and work closely with technology teams to implement pricing models.

Key duties include backlog management, sprint planning support, and collaborating across finance, risk, and operations to design scalable pricing solutions using JIRA, Confluence, and Azure DevOps.

Qualifications

• Experience in pricing, billing, and revenue recognition processes.
• Ability to gather requirements and translate them into BRDs and user stories.
• Familiarity with agile delivery and pricing/billing platforms.

Responsibilities

• Work as a Business Analyst/SME on pricing, billing, and fee management transformation programs for merchant services.
• Prepare BRDs, functional specs, pricing models, and user stories to support agile delivery.
• Manage product backlogs, support sprint planning, and collaborate with technology teams using JIRA, Confluence, and Azure DevOps.
• Design flexible, rules-driven pricing and billing solutions with cross-functional teams.
• Develop pricing accelerators, templates, and white papers and represent the company in pricing/billing forums.
• Assist with client demos, proposals, and RFP responses focused on billing implementations.

Skills

Pricing

Billing

Requirements gathering

JIRA

Confluence

Azure DevOps

Tools

JIRA

Confluence

Azure DevOps (ADO)

Job description

Role: Business Analyst
Location: Sydney
Role Type: Contract

• Work as a Business Analyst/SME on pricing, billing, and fee management transformation programs for merchant services.
• Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition.
• Prepare business requirement documents (BRD), functional specifications, pricing models, and user stories to support agile delivery frameworks.
• Manage product backlogs, support sprint planning, and collaborate closely with technology teams using JIRA, Confluence, and Azure DevOps (ADO).
• Work with business product owners, finance, risk, and operations teams to design flexible, rules-driven, and scalable pricing and billing solutions.
• Contribute to practice development through creation of pricing accelerators, templates, and white papers, and represent Company in pricing and billing forums.
• Help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities.
• Maintain understanding of industry standards and trends across billing models (tiered, usage-based, subscription), fee optimization strategies, and dynamic pricing techniques.
• Support pricing platform projects including requirements mapping, configuration, integration with CRM/LOS/ERP systems, and downstream billing workflows.
• Experience with major pricing and billing solutions (e.g., SunTec Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus.