Business Analyst

Recruit CRM; Sydney; On-site; AUD 166,000 - 249,000; Full time

Job summary

Recruit CRM invites a Business Analyst to join on a contract basis in Sydney to lead pricing, billing, and fee management transformation programs for merchant services. You will gather requirements, prepare BRD and pricing models, and work with finance, risk and operations to design scalable, rules-driven pricing solutions supporting agile delivery.

Strong collaboration with IT tools is required. The role emphasizes staying current with billing trends and driving optimization across multiple

Responsibilities

• Work as a Business Analyst/SME on pricing, billing, and fee management transformation programs for merchant services.
• Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition.
• Prepare business requirement documents (BRD), functional specifications, pricing models, and user stories to support agile delivery frameworks.
• Manage product backlogs, support sprint planning, and collaborate closely with technology teams using JIRA, Confluence, and Azure DevOps (ADO).
• Work with business product owners, finance, risk, and operations teams to design flexible, rules-driven, and scalable pricing and billing solutions.
• Contribute to practice development through creation of pricing accelerators, templates, and white papers, and represent Company in pricing and billing forums.
• Help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities.
• Maintain understanding of industry standards and trends across billing models (tiered, usage-based, subscription), fee optimization strategies, and dynamic pricing techniques.
• Support pricing platform projects including requirements mapping, configuration, integration with CRM/LOS/ERP systems, and downstream billing workflows.
• Experience with major pricing and billing solutions (e.g., SunTec Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus.

Job description

Role: Business Analyst

Location: Sydney

Role Type: Contract

• Work as a Business Analyst/SME on pricing, billing, and fee management transformation programs for merchant services.
• Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition.
• Prepare business requirement documents (BRD), functional specifications, pricing models, and user stories to support agile delivery frameworks.
• Manage product backlogs, support sprint planning, and collaborate closely with technology teams using JIRA, Confluence, and Azure DevOps (ADO).
• Work with business product owners, finance, risk, and operations teams to design flexible, rules-driven, and scalable pricing and billing solutions.
• Contribute to practice development through creation of pricing accelerators, templates, and white papers, and represent Company in pricing and billing forums.
• Help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities.
• Maintain understanding of industry standards and trends across billing models (tiered, usage-based, subscription), fee optimization strategies, and dynamic pricing techniques.
• Support pricing platform projects including requirements mapping, configuration, integration with CRM/LOS/ERP systems, and downstream billing workflows.
• Experience with major pricing and billing solutions (e.g., SunTec Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus.