Billing Operations Leader | Process Improvement & Team Growth

Michael Page; Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working environment

Competitive salary

Exposure to transformational projects

Job summary

Michael Page is recruiting for a Billing Manager to lead a high-performing billing team and drive process enhancements within a complex operational environment in Queensland, Brisbane. The role emphasises accuracy, timeliness, and stakeholder collaboration across the business.

You will oversee receipting, reconciliations and revenue activities while mentoring staff and guiding transformational initiatives in a hybrid work setting. Excellent communication and organizational skills are essential.

Qualifications

• Proven experience leading and developing teams in a billing/finance context.
• Strong ability to engage stakeholders and manage relationships across functions.
• Experience identifying inefficiencies and delivering process improvements.
• Ability to handle competing priorities in high-volume environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead a high-performing billing team to ensure accuracy and timeliness of processes.
• Drive system enhancements and best-practice improvements across the function.
• Partner with internal stakeholders to streamline workflows and support business objectives.
• Oversee billing, receipting, reconciliations, and revenue-related activities in a complex environment.
• Mentor and develop team members, fostering a customer-focused culture.
• Support business change initiatives including process transformation and system upgrades.

Skills

Team leadership

Stakeholder engagement

Process improvement

Systems proficiency

Communication

Job description

Michael Page is recruiting for a Billing Manager to lead a high-performing billing team and drive process enhancements within a complex operational environment in Queensland, Brisbane. The role emphasises accuracy, timeliness, and stakeholder collaboration across the business.

You will oversee receipting, reconciliations and revenue activities while mentoring staff and guiding transformational initiatives in a hybrid work setting. Excellent communication and organizational skills are essential.