Billing Clerk

Healthe Care; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Healthe Care is seeking a Patient Accounts/Billing Clerk to join our Victoria team, with options for full-time or part-time work and both remote and on-site positions across Victoria.

You will handle patient billing, support AR and debt collection, and strive to meet daily KPI targets while delivering excellent patient service.

Qualifications

• Previous hospital-based billing experience.
• Exceptional numeracy skills.
• Proficient in Microsoft Office.
• Excellent verbal and written communication and interpersonal skills.
• Strong time management, initiative, problem solving and decision making.
• Knowledge of billing health funds and health fund contracts, preferably in healthcare.

Responsibilities

• Manage patient billing and related administrative duties.
• Support accounts receivable and debt collection activities.
• Meet daily billing targets and KPI expectations.
• Provide excellent customer service to patients and visitors.

Skills

Numeracy

Communication

Time management

Interpersonal skills

Organisational skills

Problem solving

Decision making

Tools

Microsoft Office

WebPas

Eclipse

Job description

Are you highly motivated? Do you pride yourself on integrity? Are you interested in career development, progression, flexibility and want a “Healthe” work/life balance?

Who we are:

Healthe Care is all about Real People and Extraordinary Care.

What we’re looking for:

Due to significant expansion in Victoria, we’re looking for a Patient Accounts/Billing Clerk to join our team, working in a fast-paced environment on a full-time or part-time basis. Opportunities are available for both remote and on-site positions located at our Healthe Care sites within Victoria.

The role reports directly to the National Billing Manager and is responsible for all patient billing and associated administrative duties. These include managing Daily Billing targets in accordance with expected KPI’s, supporting Accounts Receivable and Debt Collection, and providing excellent customer service to our patients and visitors.

Ideally you will have the following:

Essential Criteria

• Previous hospital-based billing experience

• Exceptional numeracy skills

• Sound knowledge and proficient skills of all Microsoft Office applications

• Excellent verbal and written communication skills and excellent interpersonal skills

• Outstanding time management and organisational skills including; ability to take initiative, application of problem solving, and capability in decision making

• Knowledge of billing health funds, health fund contracts and general office administrative duties preferably in a health care environment.

• WebPas Patient Management system

• Eclipse billing experience

Desirable Criteria

• Knowledge of medical terminology

• Banking procedures/Eftpos/accounts/patient billing.

• Experience in debt collection