Debtor Clerk

TrooCoo; Melbourne; Remote; AUD 52,000 - 70,000; Full time

Job summary

TrooCoo client in the healthcare sector is seeking a Debtor Clerk to join its accounts team. The role focuses on managing outstanding accounts, banking and payment reconciliations with mostly remote work options and full-time employment preferred.

Applicants should have experience in debt collection, accounts receivable or medical accounts, especially within hospitals or doctors’ offices. Strong attention to detail and clear communication are essential in a collaborative team environment.

Qualifications

• You will bring experience in debt collection, accounts receivable or medical accounts.
• Experience within a hospital, specialist practice or doctors’ rooms will be highly regarded.

Responsibilities

• Reviewing outstanding accounts and following up overdue payments
• Investigating account discrepancies and resolving payment enquiries
• Processing banking and reconciling payments
• Liaising with patients, health funds and insurers regarding outstanding balances
• Preparing debtor reports and supporting debt recovery processes
• Contributing to efficient workflows and meeting debtor targets

Skills

Debt collection

Accounts receivable

Medical accounts

Attention to detail

Communication

Tools

Microsoft Office

Hospital software

Job description

Our Client

Our client operates within the healthcare sector and is seeking a Debtor Clerk to join its collaborative accounts team.

The Role

You will support the management of outstanding accounts, banking and payment reconciliations. Primarily remote working arrangements are available, with full time employment preferred. Part time and casual arrangements may also be considered.

Your responsibilities will include:

• Reviewing outstanding accounts and following up overdue payments


• Investigating account discrepancies and resolving payment enquiries


• Processing banking and reconciling payments


• Liaising with patients, health funds and insurers regarding outstanding balances


• Preparing debtor reports and supporting debt recovery processes


• Contributing to efficient workflows and meeting debtor targets

About You

You will bring experience in debt collection, accounts receivable or medical accounts. Experience within a hospital, specialist practice or doctors’ rooms will be highly regarded.

You will demonstrate:

• Strong attention to detail and confidence investigating account discrepancies


• Clear communication skills and a professional approach to financial conversations


• The ability to work independently and contribute to a collaborative team


• Flexibility to manage changing priorities and adapt to new processes


• Proficiency in relevant hospital or medical practice software and Microsoft Office