Bilingual Sales Support & Customer Service Coordinator

RELIABLE BUILDING MATERIALS PTY LTD; Canterbury-Bankstown; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full training

Company phone

Performance and commission incentives

Career progression

Job summary

RELIABLE BUILDING MATERIALS PTY LTD is seeking a Sales Support & Customer Service Coordinator to join our Sydney team on a full-time, on-site basis. The role blends customer service with sales support, quotations, order processing and operational coordination.

No prior building materials experience is required; we welcome graduates or candidates from retail, hospitality, administration or customer service, and we offer training and a clear career path into sales roles.

Qualifications

• Experience is not essential; attitude, communication and willingness to learn are valued.
• Mandarin speaking ability is highly regarded.
• Must have a current Australian driver’s licence and full working rights in Australia.

Responsibilities

• Assisting customers by phone, email and in person
• Preparing quotations and processing customer orders
• Following up quotations, enquiries and existing customers
• Providing customers with product information
• Keeping customers updated on their orders
• Supporting the sales team with daily activities
• Building positive relationships with existing customers
• Helping identify new sales opportunities
• Coordinating orders with the warehouse team
• Assisting with general warehouse duties, including stock preparation and tidy warehouse
• Safely lifting and carrying stock up to 20kg
• Assisting with customer collections and local deliveries when required

Skills

Customer service

Sales support

Quotations

Order processing

Warehouse

Job description

RELIABLE BUILDING MATERIALS PTY LTD is seeking a Sales Support & Customer Service Coordinator to join our Sydney team on a full-time, on-site basis. The role blends customer service with sales support, quotations, order processing and operational coordination.

No prior building materials experience is required; we welcome graduates or candidates from retail, hospitality, administration or customer service, and we offer training and a clear career path into sales roles.