Better Futures Support Worker

Masp; Mildura; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Personal/carer's leave

Parental leave

Employee Assistance Program

Job summary

MASP in Mildura, Victoria, is seeking a full-time Better Futures Support Worker to assist young people aged 15 years 9 months to 21 years who are transitioning from OOHC or Kinship Care, or who need post-care support.

The role offers brokerage, post-care support, and help with accommodation, education, training, employment, life skills and community or cultural connections; the starting salary is $82,415.00 per year plus superannuation, with salary packaging options available.

Qualifications

• Essential qualification and experience aligned to trauma-informed care.
• Knowledge of OOHC, Child Protection and Youth Justice systems.
• Strong written and verbal communication skills.

Responsibilities

• Provide brokerage and post-care support to young people.
• Assist with accommodation, education, training and employment.
• Foster life skills and community or cultural connections.

Skills

Public speaking

Facilitation

Trauma theory knowledge

Out of Home Care knowledge

Engagement with trauma clients

Education

Diploma-level preferred

Job description

The Better Futures Support Worker aids young people aged 15 years and 9 months to 21 years who are transitioning from Out of Home Care (OOHC) or Kinship Care, or need post-care support.

MASP is a not-for-profit organisation located in Mildura, Victoria and is seeking to fill a full-time ongoing position.

Job Description

The Better Futures program aids young people aged 15 years and 9 months to 21 years who are transitioning from Out of Home Care (OOHC) or Kinship Care, or need post-care support.

The program offers brokerage, secondary consultation, and post-care support. Better Futures support workers help with accommodation, education, training, employment, life skills, and community or cultural connections.

Support levels vary based on each person's circumstances and care status.

Expected commencing salary of $82,415.00 per annum plus statutory superannuation. Because MASP is a non-profit organisation, you also have the option to maximise your income through salary packaging.

Candidates applying via Seek are strongly encouraged to visit our Careers Portal (www.masp.org.au/careers) to view a copy of the Position Description.

This role can involve emotionally demanding situations and exposure to psychological hazards, including client distress, trauma disclosures, and urgent responses. MASP prioritises staff wellbeing by providing supervision, debriefing, reflective practice, safety measures, and access to wellbeing resources. We encourage open communication—raise any concerns with your supervisor, management, or the OHS Committee as soon as possible.

Desired Skills and Experience

Essential role-specific skills, knowledge and experience

• Possession of the required qualification (minimum Diploma-level preferred).
• Excellent written and oral communication skills (including public speaking, presentations and facilitation skills).
• Demonstrate a knowledge and understanding of key issues related to theoretical frameworks that relate to attachment and trauma theory, brain development, age and stage of development, resilience theory, and the neurobiological development of young people who have suffered trauma.
• Working knowledge of Out of Home Care, Child Protection and Youth Justice legislation and systems.
• Skills in assertive outreach and engaging with clients that have experienced trauma and/or neglect.
• Experience in building positive relationships and communicating effectively with internal and external contacts with diverse backgrounds and abilities.
• Demonstrated ability to assist young people transition and develop the necessary skills for independent living.

Highly desirable role-specific skills, knowledge and experience

Applications that do not address the Key Selection Criteria in the position description may not be considered.

Applications must be received by 9am on Monday 21 September 2026.

All applicants must have the right to work in Australia and will need to provide an NDIS Worker Screening Clearance, Police Check and Working with Children Check prior to commencing employment. Some applicants may be subject to additional requirements.

MASP is a Child Safe Organisation in Victoria and NSW. We are committed to meeting the highest child safety standards set by both states, and ensuring children in the Mallee region receive the best possible care and protection.

Why MASP?

• Our employees have access to 14 paid personal/carer's leave days per year, 6 weeks paid parental leave (on top of government entitlements), and an innovative EAP service from Sonder, among many other benefits.
• We deliver a range of services to children, youth, families, and people with a disability.
• We focus on outcomes for our clients and seek therapeutic models of care and a trauma-informed approach.
• We're inclusive of all genders, sexualities, ethnicities, abilities, backgrounds and religions.
• We seek to be the benchmark organisation by which others model themselves.