Support Worker

Key Assets; City of Brisbane; On-site; AUD 66,000 - 72,000; Full time

Benefits offered by this job

Competitive rates

Mileage reimbursement

Flexible scheduling

Job summary

Key Assets Australia is seeking a casual Support Worker to serve the Brisbane region, providing quality care in a family setting and supporting children and young people with trauma-related needs. Responsibilities include supervision, transport, events coordination, and meticulous record-keeping.

Applicants should have Certificate III in Children’s Service or equivalent, 2 years’ direct experience with children and young people, and WWC clearance or willingness to obtain.

Qualifications

• Certificate III in Children’s Service or equivalent training in youth or social care.
• 2 years’ experience working directly with children/young people in care or related field.
• Experience with children exhibiting trauma-related behaviours.
• Working knowledge of legislation pertaining to children’s services.
• Ability to communicate clearly with a diverse team across levels, including language considerations.
• Must possess or be willing to obtain a Working with Children Check (Blue Card).

Responsibilities

• Undertaking structured supervision and observation of contact with family members, including activities at and outside agency premises.
• Support children and young people who may have suffered trauma and present complex needs and challenging behaviours.
• Provide transport and/or escorts as necessary.
• Assist in or coordinate events and children’s activities.
• Keep comprehensive records of work and provide promptly per Key Assets policies.

Skills

Communication

Trauma-informed care

Record keeping

Cultural sensitivity

Education

Certificate III in Children’s Service

WWC/Blue Card eligibility

Job description

Work needs based and casual, weekdays and weekends

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007.

We provide foster carer, family services and disability services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

A little about the role

As a casual Support Worker servicing the Brisbane region, help us make a positive and lasting difference to children and young people through the provision of quality care in a family setting. Some of the key responsibilities include, but are not limited to:

• Undertaking structured supervision and observation of contact with family members, including participating in activities both within and outside the agency premises.
• Supporting children and young people who may have suffered trauma and subsequently present complex needs and challenging behaviours.
• Provide transport and/or escort to children and young people where necessary and appropriate.
• Assist in or coordinate events and children’s activities as required.
• Keep comprehensive records of work undertaken and provide these as required in a prompt timeframe, in line with Key Assets Policies and Procedures.

Support Worker

• Competitive rates and allowances
• Mileage Reimbursed to the award rate
• Work needs based and casual, weekdays and weekends

The hourly rate for this position ranges from $48.31 - $51.81 per hour, inclusive of casual loading. This position is casual.

About you

To be successful in this role, you’ll come with:

• Certificate III in Children’s Service, or any equivalent qualifications or training in youth or social care is advantageous.
• 2 years’ experience working directly with children/young people, including teenagers, in the care system or other relevant field.
• Demonstrated experience working with children with trauma-related challenging behaviours.
• A comprehensive working knowledge of relevant legislation pertaining to children’s services.
• Ability to communicate simply and effectively, both verbal and written, with a diverse staff group at all levels, recognising potential language barriers and cultural differences.
• Must possess a Working with Children Check (Blue Card) or be willing to obtain one.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We also offer 5 weeks’ of annual leave after 2 years’ continuous service with us!
• Professional Development: digital eLearning and face to face training, your continual professional development is always top of our priority list. You’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!
• Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!

The fine print

• Applications Close: 5 August 2026, 5pm
• For further information, please contact Kellie Snook, Support Worker Coordinator at ************@keyassets.org.au.
• Successful candidates will be required to undergo a National Police Check and hold a valid WWC.
• Australian driver’s licence and travel within the region/state required as well as your own fully insured and registered vehicle.

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion. Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people. While we're reviewing your application, get to know us by visiting our website and on social media #WeAreKeyAssets