Bendigo Casual Tech & Customer Care Consultant

Optus Enterprise; Greater Bendigo; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Optus product discounts

Wellbeing support

Job summary

Optus is looking for a vibrant Casual Retail Service Consultant to join our Bendigo team. You’ll be the face of Optus, delivering standout customer experiences and helping customers understand our tech range with simple, helpful guidance.

Bring your service superpower, tech guidance, and a calm, empathetic approach to everyday customer interactions. Flexible rosters and strong team support complete the package.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech products in simple, helpful terms.
• Stay calm and empathetic when handling requests.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services and share knowledge clearly.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming team environment for customers.

Skills

Customer service

Tech guidance

Problem solving

Composure under pressure

Team spirit

Job description

Optus is looking for a vibrant Casual Retail Service Consultant to join our Bendigo team. You’ll be the face of Optus, delivering standout customer experiences and helping customers understand our tech range with simple, helpful guidance.

Bring your service superpower, tech guidance, and a calm, empathetic approach to everyday customer interactions. Flexible rosters and strong team support complete the package.