Bell Services Supervisor — Luxury Hotel Guest Experience Leader

Hyatt Regency; Sydney; In loco; AUD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complimentary nights

Discounted accommodation

Rewards programs

Learning and development

Uniform provided

Discounted parking

Global career opportunities

Descrizione del lavoro

Hyatt Regency Sydney is seeking a Bell Services Supervisor to lead a team of attendants and commissionaires, ensuring service standards and guest satisfaction. You will delegate tasks, monitor operations, and respond to guest queries with attentiveness while upholding brand standards.

Reporting to the Chief Concierge, this role requires premium hotel experience, strong leadership, and the ability to work across a 7-day rotating roster.

Competenze

• Experience working in a premium hotel environment.
• Experience leading and delegating a large and diverse team.
• Exceptional customer service and guest focus mentality.
• Efficient problem-solving, organisational and interpersonal skills.
• Ability to work independently and collaboratively.
• Excellent grooming and personal presentation.
• Full Australian Working Rights and ability to work a 7-day rotating roster.

Mansioni

• Lead Bell Services team and ensure standards are met.
• Delegate tasks efficiently while handling guest queries with care.

Conoscenze

Leadership

Delegation

Customer service

Problem solving

Organizational skills

Interpersonal skills

Independent work

Descrizione del lavoro

Hyatt Regency Sydney is seeking a Bell Services Supervisor to lead a team of attendants and commissionaires, ensuring service standards and guest satisfaction. You will delegate tasks, monitor operations, and respond to guest queries with attentiveness while upholding brand standards.

Reporting to the Chief Concierge, this role requires premium hotel experience, strong leadership, and the ability to work across a 7-day rotating roster.