Banking Solutions Advisor for Home Loans & Finances

CommBank; Grafton; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

CommBank’s Grafton Branch is seeking a Customer Banking Specialist to help customers with home loans, business banking and financial guidance. You’ll discuss options, open accounts and demonstrate digital banking tools, delivering a seamless and friendly service.

You’ll need excellent communication, a customer-centric mindset, integrity, and the ability to explain financial terms clearly in a busy retail environment. A genuine interest in building a career with CommBank is encouraged.

Qualifications

• Experience delivering exceptional customer service in financial services, retail or hospitality.
• Ability to articulate financial terms clearly to customers.
• Ability to ask the right questions and provide holistic solutions.
• Comfortable in a busy, commercial retail environment while keeping a clear customer focus.
• Genuine interest in pursuing a long-term career with CommBank.

Responsabilités

• Have in-depth conversations with customers about banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, account maintenance and credit product applications
• Demonstrate in-branch technology and digital banking options to customers
• Solve problems and provide effective solutions while adhering to processes and risk controls

Connaissances

Customer service

Communication skills

Explain financial terms

Customer-centric

Problem solving

Description du poste

CommBank’s Grafton Branch is seeking a Customer Banking Specialist to help customers with home loans, business banking and financial guidance. You’ll discuss options, open accounts and demonstrate digital banking tools, delivering a seamless and friendly service.

You’ll need excellent communication, a customer-centric mindset, integrity, and the ability to explain financial terms clearly in a busy retail environment. A genuine interest in building a career with CommBank is encouraged.