Banking Customer Service & Sales Specialist Flexible Hours

Banksa; Adelaide; On-site; AUD 52,000 - 70,000; Full time

Job summary

BankSA is hiring a Customer Service Specialist at its Elizabeth branch in Adelaide. The role blends sales and customer service, engaging customers in person and by phone to uncover financial needs and guide them to the right banking solutions.

You will refer customers to Home Loans and Business Banking teams and coach clients on digital banking offerings. Full-time or part-time hours are available, with shifts across weekdays.

Qualifications

• Banking experience is ideal but not essential.
• Strong customer relationships and high energy are key.
• Proven experience in a customer-facing sales role.

Responsibilities

• Proactively engage with customers in-person and over the phone to uncover financial needs.
• Refer customers to Home Loans and Business Banking teams.
• Coach customers on digital banking offerings.
• Achieve sales and referral targets with an uncompromising focus on exceptional customer service.

Skills

Customer service

Sales

Phone-based sales

Customer relationships

Job description

BankSA is hiring a Customer Service Specialist at its Elizabeth branch in Adelaide. The role blends sales and customer service, engaging customers in person and by phone to uncover financial needs and guide them to the right banking solutions.

You will refer customers to Home Loans and Business Banking teams and coach clients on digital banking offerings. Full-time or part-time hours are available, with shifts across weekdays.