Banking Customer Service Pro (Part-Time)

Bendigo Bank; Charlton; On-site; AUD 48,000 - 60,000; Part time

Benefits offered by this job

Health & wellbeing

BEN U

Gym discounts

Job summary

Bendigo Bank Charlton branch is seeking a part-time Customer Service Officer who will help customers with transactions, explain online banking, and promote suitable products. You'll be the friendly face in-branch, delivering exceptional service.

The role is on-site with training and opportunities for growth within a community-focused bank, offering flexibility and a supportive team environment. If you value people, accuracy and a risk-aware approach, apply today.

Qualifications

• Experience in customer service environment.
• Ability to achieve targets and deliver personalised service.
• Strong communication and listening skills.
• Comfort with cash handling and transactions.
• Willingness to learn about Bendigo Bank products.

Responsibilities

• Assist customers with transactions and inquiries.
• Educate customers on online banking platforms.
• Recommend Bendigo Bank products and services.
• Be the friendly face in-branch and handle paperwork and inquiries with risk awareness.
• Support customers with digital literacy and navigate new offerings.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Risk awareness

Digital literacy

Job description

Bendigo Bank Charlton branch is seeking a part-time Customer Service Officer who will help customers with transactions, explain online banking, and promote suitable products. You'll be the friendly face in-branch, delivering exceptional service.

The role is on-site with training and opportunities for growth within a community-focused bank, offering flexibility and a supportive team environment. If you value people, accuracy and a risk-aware approach, apply today.