Banking Customer Service Advisor | Training & Growth

St.George; Mona Vale; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Mortgage discounts

Flexible work arrangements

Leave options: Culture, Lifestyle and

Learning and development

Volunteer programs

Job summary

Westpac is seeking a Customer Service Advisor in Australia to assist customers with everyday banking needs. You will answer inquiries, offer tailored solutions, and identify opportunities to introduce banking products. The role emphasizes exceptional service and strong communication in a team setting.

This is a Max-Term full-time position working Monday to Friday, 8:30am–4:45pm, based in Mona Vale. Training and development are highlighted as key supports for career growth.

Qualifications

• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Availability to work Monday to Friday from 8:30am – 4:45pm.
• Collaborative team environment with prior teamwork experience.

Responsibilities

• Assist customers with everyday banking transactions and inquiries.
• Provide tailored solutions to meet customer needs.
• Identify opportunities to share relevant banking products and services.

Skills

Customer service

Communication

Time management

Relationship building

Job description

Westpac is seeking a Customer Service Advisor in Australia to assist customers with everyday banking needs. You will answer inquiries, offer tailored solutions, and identify opportunities to introduce banking products. The role emphasizes exceptional service and strong communication in a team setting.

This is a Max-Term full-time position working Monday to Friday, 8:30am–4:45pm, based in Mona Vale. Training and development are highlighted as key supports for career growth.