Banking Customer Advisor — Premier Service Lead (Mon–Fri)

St.George Bank; Mona Vale; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Mortgage discounts

Leave options

Learning & development

Volunteer opportunities

Job summary

Westpac's St George unit in Mona Vale is seeking a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries, and offer tailored solutions. This is a max-term full-time role across Monday to Friday, based in Mona Vale.

You will build relationships, promote suitable banking products, and work within a collaborative team to deliver exceptional service, with flexible options and comprehensive onboarding.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle everyday banking inquiries.
• Experience in customer-facing roles preferred.
• Willingness to learn about banking products.

Responsibilities

• Assist customers with everyday banking transactions.
• Answer inquiries and provide tailored banking solutions.
• Identify opportunities to introduce banking products.
• Maintain excellent service and customer relationships.

Skills

Clear communication

Customer service

Time management

Teamwork

Problem solving

Job description

Westpac's St George unit in Mona Vale is seeking a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries, and offer tailored solutions. This is a max-term full-time role across Monday to Friday, based in Mona Vale.

You will build relationships, promote suitable banking products, and work within a collaborative team to deliver exceptional service, with flexible options and comprehensive onboarding.