Banking Customer Experience Advisor

St George Bank; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Bank product discounts

Flexible work arrangements

Learning and development opportunities

Community volunteering

Job summary

St George Bank is seeking a Customer Service Advisor at the Castle Hill, NSW branch to assist customers with everyday banking and tailor solutions for their needs. This role emphasizes clear communication, problem-solving and delivering exceptional service in a customer-facing environment.

The position is full-time at 38 hours per week, with availability across Monday to Saturday. The bank offers comprehensive training, flexible leave options, development opportunities and a supportive workplace

Qualifications

• Strong communication skills.
• Excellent time management.
• Problem-solving abilities.
• Team player with collaborative mindset.

Responsibilities

• Assist customers with everyday banking transactions and inquiries.
• Offer tailored solutions and identify opportunities to introduce additional banking products.
• Deliver exceptional service in a customer-facing role.
• Support customers to navigate banking options and resolve issues.

Job description

St George Bank is seeking a Customer Service Advisor at the Castle Hill, NSW branch to assist customers with everyday banking and tailor solutions for their needs. This role emphasizes clear communication, problem-solving and delivering exceptional service in a customer-facing environment.

The position is full-time at 38 hours per week, with availability across Monday to Saturday. The bank offers comprehensive training, flexible leave options, development opportunities and a supportive workplace