Banking Concierge & Digital Services Expert

Bendigobank; Bendigo; Presencial; AUD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Descripción de la vacante

Bendigo Bank is recruiting a Customer Advisor to drive service delivery at Kangaroo Flat. You’ll help customers achieve their banking goals by handling transactions, guiding digital tools, and recommending suitable products.

Ideal candidates bring customer service experience, attention to detail, and a collaborative mindset. The role is a Max Term full-time position at Kangaroo Flat with ongoing training and development opportunities.

Formación

• Experience in a customer service environment with ability to meet targets.
• Strong attention to detail to ensure secure, accurate transactions.
• Confidently communicate with customers face to face and over the phone.
• Willingness to understand what makes Bendigo Bank different.

Responsabilidades

• Assist customers with transactions and offer guidance on services.
• Educate customers about online platforms and digital banking tools.
• Recommend products and services that fit customer needs.
• Serve as the branch face, handling cash and paperwork with risk awareness.
• Collaborate with teammates and specialists to achieve branch goals.

Conocimientos

Customer service

Target achievement

Attention to detail

Communication

Team collaboration

Descripción del empleo

Bendigo Bank is recruiting a Customer Advisor to drive service delivery at Kangaroo Flat. You’ll help customers achieve their banking goals by handling transactions, guiding digital tools, and recommending suitable products.

Ideal candidates bring customer service experience, attention to detail, and a collaborative mindset. The role is a Max Term full-time position at Kangaroo Flat with ongoing training and development opportunities.