Banking Customer Advisor: Help Clients Reach Goals

Bendigobank; Adelaide; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university access

Job summary

Bendigo Bank in West Lakes is seeking a Customer Advisor to deliver exceptional service, helping customers achieve their banking goals and being the friendly face of the branch.

In this permanent, full-time role you’ll assist with transactions, educate customers on online platforms, and recommend suited products while keeping risk considerations at the forefront. Training and development opportunities are available.

Qualifications

• Experience in a customer service environment and ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with new and existing customers face to face and over the phone.
• Eagerness to understand and communicate what makes Bendigo Bank different.
• Drive for collaboration – mateship is crucial for us to work together and achieve our goals.
• Experience in the banking and finance industry is a plus but not essential.

Responsibilities

• Assist customers with transactions and cash handling in-branch.
• Educate customers about online platforms and digital banking tools.
• Recommend products and services that best meet customer needs.
• Handle paperwork and inquiries while keeping risk considerations at the forefront.

Skills

Customer service

Target achievement

Attention to detail

Verbal communication

Team collaboration

Job description

Bendigo Bank in West Lakes is seeking a Customer Advisor to deliver exceptional service, helping customers achieve their banking goals and being the friendly face of the branch.

In this permanent, full-time role you’ll assist with transactions, educate customers on online platforms, and recommend suited products while keeping risk considerations at the forefront. Training and development opportunities are available.