Customer Advisor — Drive Banking Impact & Community Growth

Bendigobank; Adelaide; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing support

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Flexible policies

Job summary

Bendigo Bank in Modbury, SA, is hiring a permanent, full-time Customer Advisor. You will be the branch’s face, handling transactions, guiding customers, and supporting digital banking needs. The role emphasizes excellent service, risk-aware operations, and community engagement.

You'll work a 76-hour fortnight roster, with opportunities for development through Bendigo Bank's training and university programs, while contributing to customer goals and banking outcomes.

Qualifications

• Experience in a customer service environment and ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with customers face to face and over the phone.
• Experience in the banking and finance industry is a plus.

Responsibilities

• Explore customers’ needs through conversations to help them achieve financial goals and partner with specialists within the branch.
• Support customers with digital literacy and online banking as offerings evolve.
• Be the face of the branch and customer service, handling transactions, queries, and paperwork with risk considerations in mind.
• Engage in on-the-job training and external development opportunities to grow your career.
• Build connections and contribute to the community while delivering great service.

Skills

Customer service

Banking knowledge

Digital literacy

Communication

Job description

Bendigo Bank in Modbury, SA, is hiring a permanent, full-time Customer Advisor. You will be the branch’s face, handling transactions, guiding customers, and supporting digital banking needs. The role emphasizes excellent service, risk-aware operations, and community engagement.

You'll work a 76-hour fortnight roster, with opportunities for development through Bendigo Bank's training and university programs, while contributing to customer goals and banking outcomes.