Banking Customer Advisor - Gold-Standard Service

NAB; Mona Vale; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Banking discounts

Employee benefits package

Leave benefits

Job summary

NAB in Mona Vale invites applicants for the Branch Customer Advisor role. You’ll be the first point of contact, delivering tailored service and putting customers at the centre of every interaction.

The role emphasizes learning and growth with full training provided; no banking experience is required. You’ll work Monday to Friday with supporting benefits including discounts, a broad benefits package and various leave options.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
• No banking experience required - Full training provided.

Responsibilities

• Support NAB’s Mona Vale branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service orientation

Teamwork

Attention to detail

Communication skills

Job description

NAB in Mona Vale invites applicants for the Branch Customer Advisor role. You’ll be the first point of contact, delivering tailored service and putting customers at the centre of every interaction.

The role emphasizes learning and growth with full training provided; no banking experience is required. You’ll work Monday to Friday with supporting benefits including discounts, a broad benefits package and various leave options.