Banking Customer Advisor (Casual) – Multi-Branch

National Australia Bank; Kempsey; On-site; AUD 55,000 - 65,000; Full time

Job summary

National Australia Bank (NAB) is hiring a Branch Customer Advisor for Kempsey to deliver a seamless, tailored banking experience. You’ll be the first point of contact, helping customers with everyday banking needs and guiding them toward the right solutions.

Join a team that values inclusion and customer obsession, with training for the first 6 weeks and ongoing opportunities to learn, grow and serve the community.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Responsibilities

• Support Kempsey branch as the first contact, centring the customer in every interaction.
• Identify suitable products and services for customers (accounts, lending, transactions).
• Promote Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.

Skills

Customer service

Teamwork

Attention to detail

Communication

Inclusion & diversity

Job description

National Australia Bank (NAB) is hiring a Branch Customer Advisor for Kempsey to deliver a seamless, tailored banking experience. You’ll be the first point of contact, helping customers with everyday banking needs and guiding them toward the right solutions.

Join a team that values inclusion and customer obsession, with training for the first 6 weeks and ongoing opportunities to learn, grow and serve the community.