Banking Branch Advisor — Customer Impact & Growth

NAB; Coffs Harbour City Council; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Banking discount

Travel discounts

Leave benefits

NAB employee perks

Job summary

NAB in Glen Innes is seeking a Branch Customer Advisor to support customers at the first point of contact and contribute to a seamless banking experience. You will help customers open accounts, discuss lending options and carry out everyday banking transactions.

Join a team focused on customer-centric service, with opportunities to grow within NAB and participate in our tailored career development programs. The role follows set hours and aims to deliver gold-standard experiences daily.

Responsibilities

• Support NAB's Glen Innes Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

NAB in Glen Innes is seeking a Branch Customer Advisor to support customers at the first point of contact and contribute to a seamless banking experience. You will help customers open accounts, discuss lending options and carry out everyday banking transactions.

Join a team focused on customer-centric service, with opportunities to grow within NAB and participate in our tailored career development programs. The role follows set hours and aims to deliver gold-standard experiences daily.