Bank Teller - Regional Relief

Kennedy Reid Pty; Sydney; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time casual employment

Comprehensive training and onboarding

Valuable experience with a leading AU-

Supportive and professional team

Develop transferable skills in banking

Kickstart banking career

Convenient Hurstville branch location

Pay rate: $36.81 per hour + superannum

Job summary

Kennedy Reid Pty is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives to join their Hurstville branch. This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service, and developing new skills within the banking sector.

The role offers full-time casual hours, comprehensive training, and a supportive team environment at a convenient Sydney

Qualifications

• Previous customer service experience in retail, hospitality, banking or similar roles.
• Excellent communication and ability to build rapport with customers.
• Willingness to learn new systems and banking procedures.
• Availability to work full-time casual hours and commute to Hurstville.

Responsibilities

• Provide friendly, efficient, face-to-face customer service.
• Assist customers with everyday banking transactions and inquiries.
• Handle cash and process transactions accurately.
• Support customers with online and mobile banking navigation.
• Refer complex enquiries to banking specialists when needed.
• Maintain accurate records and adhere to security procedures.
• Support daily branch operations as part of the team.

Skills

Customer service

Cash handling

Face-to-face service

Communication

Attention to detail

Teamwork

Job description

Kennedy Reid is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives to join their Hurstville branch.

This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service and developing new skills within the financial services industry.

Whether you have experience in retail, hospitality, sales, customer service or banking, we would love to hear from you!

What's on Offer?

• $36.81 per hour + superannuation
• Full-time casual employment opportunity
• Convenient Hurstville branch location
• Comprehensive training and onboarding provided
• Opportunity to gain valuable experience with a leading Australian bank
• Supportive and professional team environment
• Develop transferable skills in banking, customer service and cash handling
• Excellent opportunity to kickstart or further develop your banking career

The Opportunity

Kennedy Reid is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives to join their Hurstville branch.

This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service and developing new skills within the financial services industry.

Whether you have experience in retail, hospitality, sales, customer service or banking, we would love to hear from you!

What's on Offer?

• $36.81 per hour + superannuation
• Full-time casual employment opportunity
• Convenient Hurstville branch location
• Comprehensive training and onboarding provided
• Opportunity to gain valuable experience with a leading Australian bank
• Supportive and professional team environment
• Develop transferable skills in banking, customer service and cash handling
• Excellent opportunity to kickstart or further develop your banking career

The Role

As a Retail Banking Customer Service Representative, you will be the friendly face of the branch, assisting customers with their everyday banking needs and ensuring they receive a positive and professional experience.

Your responsibilities will include:

• Providing friendly, efficient and professional face-to-face customer service.
• Assisting customers with everyday banking transactions, including deposits, withdrawals and payments.
• Handling cash and processing transactions accurately.
• Responding to customer enquiries and assisting with general account information.
• Helping customers navigate online banking, mobile banking and self-service options.
• Identifying customer needs and referring enquiries to relevant banking specialists.
• Maintaining accurate records and following banking procedures and security requirements.
• Supporting the wider branch team with daily operational activities.

About You

We are looking for enthusiastic, reliable and personable individuals who genuinely enjoy helping people.

To be successful, you will have:

• Previous customer service experience within retail, hospitality, banking, sales or a similar customer-facing environment.
• Excellent communication skills and the ability to build rapport with customers.
• A friendly, professional and approachable personality.
• Strong attention to detail and confidence handling transactions.
• A willingness to learn new systems, processes and banking procedures.
• A reliable, positive attitude and strong team ethic.
• Availability to work full-time casual hours.
• The ability to commute reliably to Hurstville, NSW.

No previous banking experience? No problem!

We welcome applications from candidates with strong transferable customer service skills who are keen to establish a career within the banking industry.

• Location: Hurstville, NSW
• Pay Rate: $36.81 per hour + superannuation
• Employment Type: Full-time casual
• Commencement: ASAP, subject to onboarding requirements
• Training: Provided
• Experience: Previous banking experience advantageous but not essential