Branch Banking Customer Service Associate – Hurstville

Kennedy Reid Pty; Sydney; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time casual employment

Comprehensive training and onboarding

Valuable experience with a leading AU-

Supportive and professional team

Develop transferable skills in banking

Kickstart banking career

Convenient Hurstville branch location

Pay rate: $36.81 per hour + superannum

Job summary

Kennedy Reid Pty is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives to join their Hurstville branch. This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service, and developing new skills within the banking sector.

The role offers full-time casual hours, comprehensive training, and a supportive team environment at a convenient Sydney

Qualifications

• Previous customer service experience in retail, hospitality, banking or similar roles.
• Excellent communication and ability to build rapport with customers.
• Willingness to learn new systems and banking procedures.
• Availability to work full-time casual hours and commute to Hurstville.

Responsibilities

• Provide friendly, efficient, face-to-face customer service.
• Assist customers with everyday banking transactions and inquiries.
• Handle cash and process transactions accurately.
• Support customers with online and mobile banking navigation.
• Refer complex enquiries to banking specialists when needed.
• Maintain accurate records and adhere to security procedures.
• Support daily branch operations as part of the team.

Skills

Customer service

Cash handling

Face-to-face service

Communication

Attention to detail

Teamwork

Job description

Kennedy Reid Pty is partnering with one of Australia's leading financial institutions to recruit friendly and customer-focused Retail Banking Customer Service Representatives to join their Hurstville branch. This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service, and developing new skills within the banking sector.

The role offers full-time casual hours, comprehensive training, and a supportive team environment at a convenient Sydney